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Counseling
Connection

https://KnoxCounseling.com

 
  • Welcome to Counseling Connection
  • Everyone encounters troubles in life at some point in time
  • Helping people find the pathway to a brighter future is what we do
  • Get the help that you need right away
  • We work with First Responders throughout East TN
  • We have decades of experience with military members and veterans

Serving Knox County & East TN - Call 865-214-7584 for an Appointment

Don't Delay . . . Get the Help You Need Today!

Are you struggling with depression, anxiety, panic attacks, workplace-related stress, crisis intervention, trauma & PTSD, relationship and marriage issues, chronic or terminal illnesses, caregiver burnout, complex issues such as dissociative identity disorder, and more. If so, you are in good hands with the professionals at Counseling Connection.

Mental health is as important as physical health for people to live happy, healthy and balanced lives. In fact, research published shows that one out of every five struggle with their mental health - that is more than 40 million adults across this nation each year. Our mental health impacts our decision-making, the way that we relate to those around us, how we deal with stress, and more.

Too many people have the misunderstanding that if they need to seek counseling to address issues they are struggling with, it must mean they are weak. Not at all! If you have an injured leg, would you ignore the pain and continue without seeking the help of a medical doctor - not likely! So, why ignore the negative impact of the issues you face with your mental health and not get the assistance you need to improve the quality of your life? Don't delay! Get the help you need today!

First responders and combat veterans have seen things in the performance of their duties that they cannot unsee. We can help them using advanced approaches specifically designed to address these issues. We provide them techniques to help them prevent PTSD in the future as they continue to serve. We're here to help, with more than 25 years experience working with first responders (police/LE, firefighters, EMTs/paramedics) and military, including combat veterans.

 

Insurance, EAP, Other

Regardless of whether you are using your health insurance (check with your provider to see if we are in network), using your Employee Assistance Program benefits, or are paying for our support yourself, we are here to serve you.

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Safe Place

Regardless of whether you are using your Employee Assistance Program for free sessions, using insurance or self-paying for the services received, you can be assured that what you say is safe and will not be reported back to your employer or others.

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Serving East Tennessee

Because of the unique experiences, training, qualifications and certifications that our staff have achieved, people from throughout East Tennessee travel to our locations in Knoxville to get the assistance that they need.

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What Famous People Have Said About Therapy!

  • Your illness is not your identity. Your chemistry is not your character. (A famous quote from the author of A Purpose Driven Life, Pastor Rick Warren)


  • All it takes is a beautiful fake smile to hide an injured soul and they will never notice how broken you really are. (A famous quote from the late actor Robin Williams)


  • Anxiety and depression are impervious to accolades or achievements. Anyone can be affected, despite their level of success. In fact, there is a good chance you know someone who is struggling with it since nearly 20% of American adults face some form of mental illness in their lifetime. So why aren’t we talking about it? (A famous quote from actress Kristen Bell)

 

  • Mental pain is less dramatic than physical pain, but it is more common and also more hard to bear. The frequent attempt to conceal mental pain increase the burden: It is easier to say “My tooth is aching” than to say “My heart is broken.” (A famous quote from the author of the Chronicles of Narnia series, C.S. Lewis)

 

Be Sure to Visit Each of the Sectors on This Website:

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    Our Providers


    Take a moment to look into our professional, licensed clinicians. You'll see that they not only have degrees, licenses and professional certifications, but also have decades of experience!

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    Services


    We offer a variety of services for individuals, couples or families. We also offer specialized services, such as EMDR Treatment for those exposed to trauma, military-focused, faith-based, and more.

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    Symptoms


    Do you wonder if you or a family member or friend need help? See the signs and symptoms defined by experts in the field for each of the most common issues people face in life. Perhaps we can help.

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    Important Info


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In-Person Counseling

In-Person Counseling in Our Large Offices at Our Primary Location on Kingston Pike.

Most people prefer in-personl counseling, while others need online counseling due to their distance from Counseling Connection, work schedule or other factors that preclude them from coming in person. Dr. Scoggins uses the high-back office chair while clients choose which sofa on which to sit. Forget the images that Hollywood portrays of clients laying on the sofa staring at the ceiling . . . that's not how it works. We prefer a relaxed atmosphere for clients to engage in the support they desire.

As you will see on our Providers page, Dr. Scoggins' typically uses a service dog at the Kngston Pike location. Ziva, our elderly black Great Dane, is a therapy dog that we have had at our office for more than eight years. As you will see on our Providers page, we also have a young black Great Dane, Lucy, who is a registered PTSD Service Dog for anxiety, stress and those who deal with PTSD. Yes, we have heard more times than we can count the old saying "I love Lucy" when clients have her at their side. We typically switch them out mid-afternoon so that they each only work a half day schedule. If you have allergies or simply prefer not to have a dog at your feet during the session, let us know and we will ensure no therapy dog is at your side for your session.

Melanie Nordstrom's office is co-located at Life Church on Cedar Lane, which enables play therapy with children in an environment in which they are comfortable. She provides support from children through adults at her location.

Online Counseling is Always an Option

Sometimes it is a preference, other times it is a necessity.

There have been times in the past when we had clients call in to say that they cannot come in for their appointment that week because they are quarantined for COVID-19 exposure. Even in the years before COVID even existed, we had times when a client would call to say they or a member of their family were ill. Online counseling is a great option, as it prevents the "gift that keeps on giving" ... in other words, spreading of illnesses. However, health is not the only reason for telehealth sessions:

Especially with regards to the military, family members sometimes deploy to remote parts of the world and need to continue their progress. We have facilitated online sessions with a local spouse and the military member on the other side of the world. Once again, it is an excellent option available through our support.

Keep in mind, due to professional license restrictions, we are not allowed to provide online clinical counseling to people residing in other states in the U.S. As such, those who may have simply found our site by surfing the web will need to look for alternatives in the state in which they reside.

Don't delay getting the help you need. Get in touch with us and explain the circumstances you face and we'll do everything possible to accommodate your needs.